Privacy Policy

Effective date: February 3, 2026

This Privacy Policy explains how Closure Billing (“we”, “us”) collects, uses, and shares information when you use Closure. (the “App”) and related services.

Information we collect

• Account and login: email address, authentication details (e.g., hashed passwords or tokens), and basic account settings.
• Profile and business identity: name, business name, contact details, address, invoice notes, logo, and other fields you choose to provide.
• Business data you create: clients, projects, rate card items, work logs, work entries, expense entries, drafts, invoices, line items, and related metadata.
• Voice logs and AI outputs: audio you upload, transcripts, and structured extraction results produced from your audio (e.g., suggested entries and fields requiring review).
• Diagnostics and usage data: app diagnostics (such as API base URL, environment, request IDs), error reports, and basic usage signals for reliability, abuse prevention, and support.

How we use information

• Provide the App’s core features (logging work, creating invoices, sending reminders, and exporting data).
• Process voice logs (transcription and extraction) to draft entries and reduce manual data entry.
• Improve reliability, security, and performance (debugging, monitoring, and abuse prevention).
• Provide customer support and respond to requests.
• Communicate service-related messages (e.g., password reset emails, invoice emails, and reminders).

How we share information

We do not sell your personal information. We may share information with service providers who help us operate the App, such as:

• Hosting and database providers to store and serve application data.
• Email delivery providers to send invoices, reminders, and password reset emails.
• AI transcription/extraction providers to process your audio and produce transcripts and structured outputs for voice logs.

We may also share information if required by law or to protect rights, safety, and security.

Data retention

• We retain your data while your account is active to provide the service.
• You can request deletion of your account and associated data by contacting us.
• Backups may persist for a limited time before being overwritten.

Security

• We use HTTPS for data in transit and access controls to protect stored data.
• No method of transmission or storage is 100% secure; we work to minimize risk.

Your choices

• You can update profile details and invoice settings within the App.
• You can request access to or deletion of your data by contacting us.

Contact

If you have questions or requests about this Privacy Policy, contact us at support@closurebilling.com.